Refund policy

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at Hello@fullgreen.com. If your return is accepted, we will give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. (please not return shipping will be at the cost of the purchaser and we recommend tracked delivery to ensure there are no issues)

Merchandise is bought as described for items that don't meet the description please reach out to us and we can discuss issues with the item and organize a replacement or refund accordingly

You can always contact us for any return question at Hello@fullgreen.com.

 Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.